FAQ

How to create a Support ticket
In order to quickly create and track a Support ticket, click on the "Contact Support" link on the bottom right-hand corner of your screen.  ...
Tue, Sep 19, 2017 at 4:12 PM
How to find out when your order will ship
Please select the 'Invoices & Tracking' menu on www.Turn14.com and select the 'Open Orders & ETAs' tab.  These ETA's are als...
Fri, Sep 15, 2017 at 9:01 AM
SEIBON Carbon Receiving Instructions
Receiving Procedures Once you receive the freight tracking number, you will be able to track the progress of the package on the carrier’s website. Ty...
Tue, Feb 11, 2020 at 11:21 AM
Special Order Item Information
Special Order Items Special Order items are products not stocked at Turn 14 Distribution’s warehouses, and are therefore only ordered from a manufacturer ...
Wed, Oct 18, 2017 at 1:59 PM